Techverse Holdings Limited and its affiliates (“Techverse,” “we,” “us,” or “our”) respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your Personal Data when you use our mobile games, websites, applications, and related online services (collectively, the “Services”). “Personal Data” means any information that may be used, alone or in combination with other information, to personally identify an individual.
By using the Services, you consent to the practices described in this Policy. If you do not agree, please do not use the Services.
1. Changes to this Privacy Policy
We may update this Privacy Policy at any time. We will notify you of material changes by posting the updated version within the Services or by other appropriate means. Your continued use of the Services after any changes constitutes your acceptance of the revised Policy.
2. Personal Data Collected.
2.1 Data Controller
Techverse is the data controller of your personal information. Techverse can be reached at legal@techversehk.net.
2.2 Personal Data You Provide To Us On Our Site.
a) Types of Personal Data.
We and our service providers collect the Personal Data set forth below in order to provide the Site to you, or because we are legally required to do so. If you do not provide the Personal Data we request, we may not be able to provide you with the Site.
The Personal Data we and our service providers collect includes but is not limited to: Email address;Payment information; Phone number; Communications you send to us.
b) When Personal Data is Collected.
You may be required to provide us with certain information that may constitute Personal Data in the following ways:
- Contact Information.
In various areas of the Site, we provide you the opportunity to submit a form with basic contact information, such as your email and payment information. With your permission, Techverse uses such information to inform you of new products, technical information and services, and upcoming events that may be of interest.
In addition, if you choose, you may participate in a Techverse e-mail list server by subscribing within the Site or by contacting Techverse staff directly. You may unsubscribe from these e-mail list servers by following the unsubscribe instructions found within the list email.
- Member Login Information.
We process your username and password to enable you to securely log into the Site, and we process information regarding your role with Techverse to appropriately control access to restricted content. We process this Personal Data only as necessary to provide you services on the Site under our Terms of Use and to further our legitimate interests in protecting the Site and content.
- Payment Information.
When you purchase services or products from us, third-party service providers acting on our behalf process payment information, including payment card details and billing addresses, to help us fulfill your orders. Any Personal Data collected by such third party will be subject to the third party’s privacy policy, rather than this Privacy Policy.
- Information Collected through Various Forms.
We and our service providers may collect Personal Data in a variety of ways, including: (i) through use of the Site, e.g., when you sign up for a gaming service, forum community, or make a purchase; or (ii) from other sources, such as public databases, joint marketing partners, social media platforms (including from people with whom you are friends or otherwise connected) and from other third parties.
- Personal Data You Disclose Relating to Others.
If you disclose any Personal Data relating to other people to us or to our service providers in connection with the Site, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
c) Other Tracking Technologies.
When you visit our Site, we may collect your IP address for tracking purposes. For example, we may use IP addresses to monitor the regions from which you navigate our Sites. We may also use web beacons alone or in conjunction with cookies to compile information about your usage of our Site and interaction with emails from us. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular site tied to the web beacon. For example, we may place web beacons in marketing emails that notify us when you click on a link in the email that directs you to our Site. We may use web beacons to operate and improve our Site and email communications.
2.3 Personal Data You Provide To Third Parties On Our Site.
Please note that we use certain third party service providers on our Site to enhance your experience or deliver certain services. These providers may collect Personal Data about you in performing their services and/or functions on our Site.
2.4 Information Collected Automatically
Certain information on our Site is collected automatically by means of various software tools. We have a legitimate interest in using such information to assist in log-in, systems administration purposes, information security and abuse prevention, to track user trends, and to analyze the effectiveness of our Site. Alone or in combination with other information, such automatically collected information may constitute Personal Data. Some of our service providers may use cookies or other methods to gather information regarding your use of our Site. Such third parties may use these cookies or other tracking methods for their own purposes by relating information about your use of our Site with any Personal Data about you that they may have. The use of such information by a third party depends on the privacy policy of that third party. a) Log Files On Our Site. The information inside the log files includes internet protocol (“IP”) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us. b) Cookies. We use cookies to make interactions with our Site easy and meaningful. When you visit our Site, our servers may send a cookie to your computer. We may use cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer. Please note that if you disable your web browser’s ability to accept cookies, you will be able to navigate our Site, but you may not be able to successfully use all of the features of our Site. The following sets out how we may use different categories of cookies and your options for managing cookies’ settings:
| Type of Cookies | Description |
| Required cookies | Required cookies enable you to navigate our Site and use its features, such as accessing secure areas of our Site and using our services. If you have chosen to identify yourself to us, we use cookies containing encrypted information to allow us to uniquely identify you. Each time you log into our Site, a cookie containing an encrypted, unique identifier that is tied to your account is placed on your browser. These cookies allow us to uniquely identify you when you are logged into our Site and to process your online transactions and requests. |
| Performance cookies | These cookies collect information about how you use our Site, including which pages you go to most often and if they receive error messages from certain pages. We only use information from these cookies in an aggregated and anonymous manner. It is only used to improve how our Site functions and performs. From time-to-time, we may engage third parties to track and analyze usage and volume statistical information from individuals who visit our Site. We may also utilize Flash cookies for these purposes. |
| Functionality cookies | Functionality cookies allow our Site to remember information you have entered or choices you make (such as your username, language, or your region) and provide enhanced, more personal features. These cookies also enable you to optimize your use of our Site after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. We may use local shared objects, also known as Flash cookies, to store your preferences or display content based upon what you view on our Site to personalize your visit. |
| Targeting or Advertising cookies | From time-to-time, we may engage third parties to track and analyze usage and volume statistical information from individuals who visit our Site. We sometimes use cookies delivered by third parties to track the performance of our advertisements. For example, these cookies remember which browsers have visited our Site. By way of example, as you browse our Site, advertising cookies may be placed on your computer so that we can understand what you are interested in. Our advertising partners then enable us to present you with retargeted advertising on other sites based on your previous interaction with our Site. We also contract with third-party advertising networks and similar partners that collect IP addresses and other information from web beacons (see below) on our Site, from emails, and on third-party sites. Ad networks follow your online activities over time by collecting Site Navigational Information through automated means, including through the use of cookies. They use this information to provide advertisements about products and services tailored to your interests. You may see these advertisements on other websites. This process also helps us manage and track the effectiveness of our marketing efforts. Third parties, with whom we partner to provide certain features on our Site or to display advertising based upon your web browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. |
3. How We Use Your Information
We use your Personal Data to:
4. How We Share Your Information
We do not sell your Personal Data. We may disclose it only in the following limited circumstances:
Advertising partners may collect data for targeted advertising. You may opt out of interest-based advertising through device settings (e.g., Limit Ad Tracking on iOS or Opt Out of Interest-Based Ads on Android) or industry opt-out programs.
5. Data Security and Retention
We implement reasonable industry-standard security measures to protect your Personal Data during transmission and storage. However, no method of transmission over the Internet or electronic storage is 100% secure. We retain Personal Data only as long as necessary to fulfill the purposes described or as required by law.
6. Children’s Privacy (COPPA)
Our Services are not directed to children under the age of 13. We do not knowingly collect or store Personal Data from children under 13 without verifiable parental consent. If we discover we have inadvertently collected such information, we will promptly delete it. Parents or guardians may contact us at legal@techversehk.net to review, delete, or manage their child’s information. We urge parents to instruct children never to provide personal information online without permission.
7. Your Rights and Choices
To exercise any of these rights, email legal@techversehk.net with “Privacy Request” in the subject line. We will respond within the time required by applicable law. Depending on your location, you may also have the right to lodge a complaint with a supervisory authority.
8. Location and International Transfer of Personal Information
The personal information we collect may be stored and processed in your country or region, or in any other country where we or our affiliates, subsidiaries, partners or service providers process data. The storage locations are chosen to operate efficiently and improve performance. We take steps with the intent of processing and protecting personal information as described in this Privacy Policy wherever the personal information is located.
To the maximum extent permitted by the applicable laws and regulations, we may transfer information that we collect about you to our affiliated entities, partners, service providers, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that these countries and jurisdictions may not have the same data protection laws as your own jurisdiction, and we take appropriate steps to ensure adequate safeguards are in place to enable transfer of information and the use and disclosure of information about you, including personal information, as described in this Privacy Policy.
9. Contact Us
For privacy questions, requests, or concerns, please contact us at: legal@techversehk.net.